PART V - INTERMEDIATE LEVEL: MODULES 13-20 From operational reliability to strategic contribution BUSINESS outcomes through people THE KEY SHIFT: FROM "DID THE PROCESS RUN?" TO "DID IT CREATE THE OUTCOME?" FOUNDATION process correctness Levels 1-2 INTERMEDIATE HR connects strategy to people capability, culture rewards, technology, and measurable outcomes HR Maturity Levels 3-4 SPHR / SHRM-SCP / CIPD Level 5 STRATEGIC business contribution capability & results M13 Strategic HRM Translate business strategyinto one-page people strategyaccepted by leaders. M14-16 Talent &LeadershipEngine Run succession, 9-boxreviews, IDPs, 360 feedbackand action learning. M16-17 OD, Change & Inclusion Diagnose organisation problems, lead change & build measurable DEI&B. M18 Global HR Manage international assignments & cross-border talent decisions. M19-20 Rewards & Digital Transformation Design total rewards and useHR technology, AI, data anddigital change. Mastery evidence: what an intermediate HR professional can show in practice People strategy Business case & ROI Talent review Succession & retentionplan OD diagnosis Change intervention map Global HR policy Assignment decision logic Reward design Digital HR roadmap CENTRAL MESSAGE: Intermediate HR shapes capability, culture, rewards, and technology so strategy can be executed through people.